Cincinnati MINI Service Center

A MINI is a unique type of vehicle. And no one understands it quite like a MINI certified technician. Cincinnati MINI’s professional service center is fully staffed with MINI trained technicians ready to help our Cincinnati community with everything your MINI needs. We fully understand the ins and outs of your vehicle and will perform routine services as quickly as possible to get you back on the road in no time. We are equipped to handle all of your automotive needs and we use only MINI Original Parts when performing maintenance and implementing fixes.

Comfort, convenience, and safety go hand-in-hand with the service team at Cincinnati MINI. Our team offers transparent, competitive pricing throughout all MINI service visits. With MINI Value Service pricing, we are more competitively priced than local repair shops.

Flexible Service and Parts Financing

Apply online in 30 seconds for service and parts financing with Cincinnati MINI. With the help of service financing, you can get the services and repairs you need to get your MINI running safely; and have the time to pay for your service with flexible monthly payments. When using our application, you can apply quickly and securely without a hard credit check. Cincinnati MINI makes it easier for you to get the service and care needed for your MINI with new service and parts financing designed to fit your budget.

Award-Winning MINI Service & Repair Center

Cincinnati MINI Service Center values the quality of their work and want to make sure you are driving in a safe, well maintained MINI out on the road. Make sure your MINI is taken care of by the professionals and bring your car in for service at Cincinnati MINI. We are a locally owned and operated dealership with years of experience working with the community of MINI drivers all around Cincinnati.

Amenities and service offerings with our team include:

• Receive competitive, up-front pricing. With MINI Value Service, Cincinnati MINI knows your MINI like no one else—and our pricing is more competitive with local repair shops than ever.
• Personalized and transparent. The MINI service experience is now more personalized and transparent than ever before with Invisible Service at Cincinnati MINI.
• No cost scheduled maintenance. With MINI’s Complimentary Scheduled Maintenance program, receive no cost scheduled maintenance for 3 years and 36,000 miles.
• Comfort. State-of-the-art customer lounge with a café and business center
• Convenience. MINI Loaner Cars are complimentary by request upon scheduling. Enjoy the latest MINI models while we work on yours!
• Going the extra mile. Valet Service is also complimentary by request upon scheduling with service to and from your home and/or work. **Update 6.28.21 – Valet service has been temporarily suspended due to low inventory levels. We appreciate your patience and understanding at this time. We will resume valet service once inventory levels go back to normal. 
• Let us take you. Waiting Appointments. Hang out at a nearby destination, such as Kenwood Towne Center or Rookwood Pavilion, via complimentary shuttle or Uber and we’ll pick you up when your vehicle’s work is complete.
• Sit back and relax. Take it easy in our socially distanced Customer Lounge with work stations and Wi-Fi, television, individually-wrapped refreshments, the latest MINI Lifestyle apparel and accessories, and the coolest vintage MINIs to awe over!
• Safety. Every MINI that arrives to our facility is thoroughly sanitized and again prior to its leaving.
• All systems go. Multi-point safety inspection on every MINI that visits our shop.
• The best around. Our MINI Technicians are MINI certified with decades of experience and passion for their craft.
• Keep it clean. Hand Car Wash and Vacuum with every MINI service.
• Everybody’s working for the weekend! Full services available on Saturdays.

When you choose to service with Cincinnati MINI, you can look forward to-

• A personalized video from your MINI Trained Technicians highlighting the condition of your vehicle
• Personalized texts and emails throughout your service experience
• The ability to review and pay your invoice prior to pickup
• Hand Wash/Vacuum
• Valet and Shuttle service

How to Schedule an Appointment

Please call our Client Care Center or Service Advisors to schedule your appointment or schedule online at cincinnatimini.com. A dedicated service advisor will be assigned to you who will handle the servicing of your MINI from start to finish.

When scheduling the appointment we have several convenient options and our scheduling department will ask you which option you prefer. The choices are as follows:

1. Waiting Appointment

We welcome you to sit back and relax at the dealership in our comfortable service lounge while we perform the work. These appointments are typically for routine maintenance or any service work that takes 2 hours or less. The repairs and the complimentary hand car wash will be the highest priority in the shop to expedite the completion of the vehicle and get you on your way.

Rental Appointment

Flat tire? Surprise issue suddenly with your MINI? No worries! We understand you may need unexpected service and a MINI courtesy vehicle may not always be available at your requested time. We will cover the expense of the rental vehicle through Enterprise Rent-A-Car excluding additional insurance coverage and/or fuel cost.

Arrival at Cincinnati MINI Service Department

Once you arrive to Cincinnati MINI for service, you will find two garage doors with SERVICE signs overhead facing the facade of our building on Stweart Road. Please pull up to these garage doors and they will automatically open. Inside the service drive you will find your friendly valet greeters at your vehicle’s door and our experienced Service Advisors ready to assist you with your service needs.

You will then be seated with your scheduled Service Advisor for the consultation process. Maintenance, repairs and estimated time of completion expectations will be set and you will then be taken to the loaner desk for alternate transportation, introduced to our customer lounge, or shuttled to your desired location depending on appointment type.

Vehicle Completion

Once your vehicle is completed, washed, and ready for you, our Service Advisors will promptly inform you via preferred contact method.

Repairs will be explained an all charges will be addressed to ensure there are no miscommunications at the time of pick-up or valet delivery return.

Please pull into the service drive where you initially brought your MINI for service to drop-off your coutesy vehicle. Our valet drivers will know exactly who you are by the license plate on your courtesy MINI. You will then be escorted to the loaner coordinator at the cashier counter or to your Service Advisor should you need additional information or explanation of repairs performed.

Service Lounge

The Service Lounge is located within the Service Department. Enjoy the following complimentary perks while you wait for your MINI to be ready.

• Coffee, Espresso, Tea
• Water, Soda
• Snacks and Candy
• Wifi

Complimentary Services Performed Without an Appointment

• Tire Pressure Adjustments
• Oil, Coolant, and Windshield Washer Fluid Top-Offs

Contact Our Service Center