We've bought two MINIs from Cincy MINI, 16 years apart. It's still the great experience we remember. They are knowledgeable, friendly and easy to work with. Hopefully our next purchase will be before 2036.
I purchased a Clubman from Paul Theobald in the midst of the pandemic. Paul was extremely mindful that I was in a high risk category and after the initial meeting with him at the dealership, we worked together very easily by phone and he delivered the car to my home. Paul gave me all the information that I needed to make a decision about the car that I wanted. I appreciated his very respectful and professional demeanor. I now have the exact car that I wanted and find it a true pleasure to drive.
I recently purchased a 2021 Mini, working mostly by phone or email (due to covid restrictions) with Jay Sofranec at Cincinnati Mini. He went above and beyond in order to get me the car I wanted. A very positive experience!
The team at Cincinnati MINI are fantastic people. Alex K went above and beyond in helping us find the right car. Can’t recommend a better salesman. He’s got terrific management support as well. Highly recommend this team.
Had a good experience buying a new MINI convertible from the team at Cincinnati MINI. Alex did a nice job providing us a comfortable, no-pressure selling experience. He also kept us updated as we waited for our car to be delivered from the Baltimore port.
Travis has provided excellent response to all our questions. As new Mini buyers we have had many, some during his personal non work time. We would certainly recommend his full service approach and the cooperation of the dealership in helping us make this important decision.
I worked with Dean Stathes to buy my first Mini convertible and it was my best car buying experience ever. I have owned a Mini since 2003, thanks to Cincinnati Mini. I didn't have a sales person the first 2 times since I found the car and ordered it but this time I knew I wanted a Mini convertible and I wanted it now, so I could enjoy summer driving. Dean found an available convertible with manual transmission and I loved it. He made everything easy and quick. I have already told everyone who admires my cute little car to go to ...
Today was my second visit. Christina provided great customer service. She was very professional, kind and thoughtful. She explained in detail what services my Mini would receive. I also had the opportunity to speak with Todd, Noah and Alex. I always like to know the people that I'm working with. It makes my experience more personal. Kudos to the team at Cincinnati Mini. Thank you for a job well done!!
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