I am the third owner of a MINI originally purchased at Cincinnati MINI. The car was recently totaled in an accident in Colorado. In the process of settling with insurance, I was looking for a receipt for the JCW Tuning Kit the original owner had installed in 2016. Brittany and the office staff at Cincinnati MINI were able to find the hard copy of the receipt (no longer in the computer system) within a couple hours of my request! Thank you so much for helping me out and going above and beyond!!! You guys are great!

I have had fantastic experiences at Cincinnati Mini. Unlike other car dealerships, there are no pressure and no sleazy sales techniques. Everyone I have worked with is very patient and open to answer all questions. Highly recommend.

I absolutely loved my experience with Cincinnati Mini. I had never purchased a new car before and was really nervous. Joey made sure I didn't feel any pressure and got exactly what I wanted. He was always really quick to make sure I got my questions answered and went the extra mile to make sure I got to test drive an EV before making the final decision. When I went to pick up my car, the whole team was warm and supportive, celebrating with me as I got ready to drive off in my new baby. I highly recommend ...

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I had a very great experience, they took care of me and found me the best possible deal. I would ask for Travis Holley - very helpful!

Excellent service

Joey Rhodes was great to work with. No pressure to buy and he spent all the time I needed answering questions.

My experience with Cincinati Mimi, both in the service of my 2020 Mini Countryman and in the purchase of my new 2023 Mini Countryman was a great experience. The staff was professional, efficient and responsive to all my questions.

Alex Kelly was very knowledgeable and easy to work with. He walked me through and kept me informed during the design, build, and shipping process. The entire process took 5 months, but definitely worth the wait. My Mini Cooper is a blast to drive.

Wonderful experience from start to finish getting my new mini countryman!

Terrible, brought the car in(drove it) for a recall on the "ELECTRICAL" power steering pump. Left on a trailer. Was told it seemed to be ELECTRICAL issues. The car hasn't had issues with anything electrical ever. I happen to be an ASE Certified Mechanic and do all my work myself! However, a recall is something I can't do and only the dealer can! The fact it drove there, drove onto the lift had a pump replaced then while it was on the lift it happened to develop a crank no start issue and only half ...

Great experience. BMW store is first class. And big reason is Travis Holley. I have dealt with many auto sales reps in my time, largely chevy. Travis beats all of them. He went out of his way to work with us on the deal, and when we showed up at the dealership to complete financing Travis even had the car detailed on short notice so we would not have to come back again. When I sell my corvette C7 I will call Travis and work with him for my next car.  

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Alex made the process of purchasing a Mini Cooper really easy. They gave me such a great deal on my trade in I just couldn’t say no!

Had a tremendous car buying experience at Cincinnati Mini. Joey could not have been more helpful and he made the entire process very easy.

About as nice a car buying experience as you can have. Alex was great to work with. Knowledgeable but not pushy. Noah, their product expert was also very helpful. They told us 4 months for delivery and we got it in 3. We live in Louisville and they made it pretty easy on us to get everything done. Hopefully the service plan they have for out of town clients works. I’d buy from them again with no problem.

Alex Kelly was wonderful to work with. I have not had a new car in Many years, and Alex was very helpful. I am excited to drive my New dream car.

Could not ask for a better experience with Cincinnati Mini. We will definitely be returning, great people to work with

My father has bought two vehicles from them and they are so wonderful and helpful. I would recommend to anyone looking for a nice reliable vehicle from a great staff.

Love you guys! Six months ago we moved to AZ, prior to that all our three MINIs we're serviced at Cincinnati MINI. Every time was a FIVE STAR! I want to give a special shout to Brittany, Christina, Andre, and Todd. Thank you guys for being there for us!

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