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Open Today! Sales: 9am-8pm
Call us at: Call Sales Phone Number866-982-4860

MINI Service Drive Assistant

Cincinnati MINI currently has a full-time position open in our Service Department as a Service Drive Assistant.  We are looking for individuals who genuinely enjoy working with people and a sincere desire to help our customer with their vehicle’s needs by providing an exceptional customer experience.  The basic function of this position entails greeting customers as they arrive, assisting Service Advisors, manage the MINI loaner car fleet as well as a wide variety of other tasks to help the operation of the business run smoothly.

As the first point of contact for the customer, the job qualifications would include excellent customer service skills to build rapport with clients, being able to prioritize and multi-task, and maintain a positive and professional demeanor in a fast-paced environment. While previous work history with automotive service experience is helpful, it is not necessary as we will train the right candidate.

Requirements: 

  • Must be able to work a potential Saturday rotation
  • Computer knowledgeable
  • Friendly, outgoing personality
  • Valid driver’s license
  • Strong problem resolution skills

Duties and Responsibilities:

  • Greet customers in a timely, friendly manner
  • Assist Service Advisors as needed (including cashiering, answering phones, etc.)
  • Champion the loaner car fleet (create contracts and tracking, instructing when maintenance needs to be done, putting vehicles in and taking them out of the fleet)
  • Deliver vehicle to customer and explain all work that was performed, answer any questions and thank the customer for servicing at Cincinnati MINI
  • Valet or run errands as needed
  • Maintain the drive flow (clear finished vehicles, move cars to the service hill when ready and record where the vehicle is parked)
  • Maintain an organized and clean working environment since you represent The BMW Store and Cincinnati MINI to all customers
  • Help maintain customer waiting areas

Benefits:

  • Health, dental and vision insurance are available after 60 days of full-time employment
  • 401k is available after 1 year of full-time employment
  • Lunch is provided on Saturdays
  • If you work Saturday, you have a day off during the week

The BMW Store and Cincinnati MINI is an Equal Opportunity Employer and maintains a drug free environment. Valid driver’s license and a drug test are required.

Cincinnati MINI Sales Consultant

Sales Consultant

Cincinnati MINI currently has a position open for a new car Sales Consultant at our new facility on Stewart Road, just south of Kenwood. MINI’s product line up has expanded over the last several years and is a top competitor in the market. Born from race cars, MINI is unlike any other import brand with its fierce following and growing customer base. Come join us at Cincinnati MINI!

Primary responsibilities include but are not limited to:

  • Learning the product line so you can properly demonstrate in-depth knowledge and enthusiasm for the each vehicle.
  • The entire sales process: greeting the customer, building a relationship, finding the perfect car based on their wants, needs and budget, closing the deal, to the delivery.
  • Keep up to date on training and knowledge of pricing and specifications of competitive vehicles to provide clients with informative comparisons.
  • Build and maintain customer brand loyalty with each client.

Skills / Experience

  • Must be a self starter and highly motivated.
  • Strong negotiation skills, ability to ask for the sale and handle customer requests.
  • Ability to establish and maintain relationships with customers.
  • Ability to assess individual client needs.
  • Experience working under time constraints and managing priorities.
  • Ability to adapt to sudden changes and experience making difficult decisions.
  • Ability to think of innovative ways to get results.
  • Able to recover quickly from setbacks.
  • Able to cooperate with management.
  • Able to take responsibility for handling details.
  • Experience in managing and organizing work time and activities

Attributes

  • Proven communication skills.
  • Demonstrated motivation to sell.
  • Professional appearance.
  • Able to learn details and processes daily.

Benefits

  • Excellent health, dental and vision insurance policies.
  • 401k available after 1 year of employment with a generous match.
  • Great work life balance:
    • Closed every Sunday
    • Additional day off during the week
    • Close at 8p Monday-Thursday and 6p on Friday & Saturday
    • Closed New Years Day, Memorial Day, 4th of July, Labor Day, Thanksgiving Day, and Christmas
  • Provide comprehensive training thru MINI on the product line.

Education

  • High school diploma required

Requirements

  • Valid driver’s license
  • Must be able to pass a background check and drug screen

 

Dealer Info

Phone Numbers:Sales Hours:
  • Mon - Thu9:00 AM - 8:00 PM
  • Fri - Sat9:00 AM - 6:00 PM
  • SunClosed
Service Hours:
  • Mon - Thu7:30 AM - 8:00 PM
  • Fri7:30 AM - 6:00 PM
  • Sat8:00 AM - 6:00 PM
  • SunClosed
Parts Hours:
  • Mon - Thu7:30 AM - 8:00 PM
  • Fri7:30 AM - 6:00 PM
  • Sat8:00 AM - 6:00 PM
  • SunClosed
Cincinnati MINI is located at: 6131 Stewart Rd • Cincinnati, OH 45227
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Contact Us

888-356-8929

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6131 Stewart Rd • Cincinnati, OH 45227

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Today's Hours:

Open Today! Sales: 9am-8pm

Open Today! Service: 7:30am-8pm

Open Today! Parts: 7:30am-8pm

Cincinnati MINI 39.1790277, -84.3960404.
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